Online Install Estimator Terms

INSTALLATION ESTIMATE TERMS AND CONDITIONS

1. ABOUT THIS ESTIMATE

This document is an indicative installation estimate only, prepared using the measurements, selections and other information entered into the D&C Patio Kits online estimator.

It is not a final quotation, acceptance of an order, building approval, engineering certification or a guarantee that the proposed structure can be installed at the property for the estimated amount.

This estimate is an invitation to negotiate only and does not constitute an offer capable of acceptance.

No binding agreement to supply or install the proposed patio arises solely from the issue of this estimate.

2. PROJECT REVIEW AND CONFIRMATION

The estimate is subject to confirmation of:

(a) all measurements and dimensions supplied by the customer;

(b) the proposed roof type, attachment method and configuration;

(c) the property address and installation location;

(d) site access and working conditions;

(e) wind classification and engineering requirements;

(f) footing, post, beam and structural requirements;

(g) material, component and colour availability;

(h) delivery and installation requirements;

(i) applicable planning, building and approval requirements; and

(j) any other matter reasonably affecting the scope or cost of the proposed work.

A member of our team may contact the customer by telephone, email or other reasonable means to review these matters.

We may also request photographs, plans, drawings, engineering information, additional measurements or access to the property before preparing a final quotation.

3. CUSTOMER-SUPPLIED MEASUREMENTS

The estimate is calculated using the measurements entered by the customer.

The customer must take reasonable care to ensure that all measurements and other information supplied are accurate and complete.

Unless expressly stated otherwise, reviewing measurements by telephone, video call, email, photographs or other remote means does not constitute an independent site measurement or inspection by us.

Where an onsite measure is required, it will be arranged separately. Any onsite measurement, inspection or consultation fee will be disclosed before the service is performed.

An incorrect or incomplete measurement may affect the design, materials, installation requirements and final price.

This clause does not exclude responsibility for an error caused by our own negligence, breach of contract or failure to comply with the Australian Consumer Law.

4. ESTIMATED PRICE

The displayed amount is an estimate based on the information available at the time it is generated.

The final price may differ where the confirmed measurements, site conditions, design, engineering requirements, product selections, delivery requirements or installation scope differ from the information used by the online estimator.

Prices generated by the online estimator are also based on supplier pricing, freight charges and statutory costs available at the time the estimate is generated and may change before a final quotation is accepted.

If the final price differs from the estimate, we will provide a revised written quotation explaining the relevant changes.

The customer is not required to accept a revised quotation and no additional work or charge will be authorised without the customer’s agreement.

All amounts are in Australian dollars. The GST treatment of the price will be shown on the final quotation.

5. LOCAL COUNCIL AND APPROVAL FEES

Unless expressly itemised as included, the estimate does not include:

(a) local council application or assessment fees;

(b) planning approval fees;

(c) building approval fees;

(d) private building certifier fees;

(e) development application fees;

(f) engineering design or certification fees;

(g) inspection fees;

(h) infrastructure charges, bonds or levies;

(i) utility authority fees;

(j) title, easement or property-search fees; or

(k) any other government, council, certifier or statutory charge.

These requirements and charges vary according to the property, proposed structure and relevant authority.

Where available, we may assist with identifying likely approval requirements. However, any information provided before formal assessment is general information only and is not a guarantee of approval or the amount of any fee.

Unless we separately agree in writing to arrange an approval, the property owner is responsible for obtaining all required approvals before installation begins.

6. ENGINEERING AND COMPLIANCE

The estimate does not constitute structural, engineering, planning or legal advice.

The proposed structure may require engineering assessment or modification because of its dimensions, attachment method, wind classification, soil conditions, location or applicable building requirements.

Engineering requirements may increase or decrease following detailed assessment.

Any additional engineering, materials or labour identified during project review will be included in the final quotation or separately quoted before the customer is asked to proceed.

7. SITE CONDITIONS

The online estimator cannot inspect or assess actual site conditions.

The estimate may not include additional work resulting from matters that were not disclosed or could not reasonably be identified from the information provided, including:

(a) difficult or restricted access;

(b) sloping or uneven ground;

(c) unsuitable existing structures;

(d) inadequate fascia, wall or roof support;

(e) concealed pipes, cables or services;

(f) rock, unstable soil or unusual excavation conditions;

(g) asbestos or hazardous materials;

(h) demolition or removal work;

(i) relocation of utilities, drainage or existing structures;

(j) requirements imposed by an engineer, certifier or relevant authority; or

(k) unforeseen underground services or obstructions.

Any additional work will be discussed and quoted before it is undertaken.

8. EXISTING STRUCTURES

Unless expressly stated otherwise in writing, the estimate assumes that any existing structure to which the patio is proposed to be attached is structurally adequate and suitable for the proposed installation.

If inspection or project review identifies that an existing structure requires repair, strengthening, modification or other rectification before installation can proceed, additional work and costs may apply.

Any such work will be discussed and quoted before it is undertaken.

9. EXISTING SERVICES

Unless expressly included in the final quotation, the estimate does not include locating, protecting, removing, repairing or relocating underground or above-ground services, including electrical, plumbing, gas, stormwater, sewer, irrigation or telecommunications infrastructure.

If such work is required, it may be separately quoted before proceeding.

10. PRODUCTS, COLOURS AND IMAGES

Images, drawings and previews displayed by the estimator are illustrative only.

They may not show the exact dimensions, proportions, construction details, components, finishes or appearance of the final project.

Colours may appear differently according to the customer’s screen, lighting, material batch and manufacturing process. Physical colour samples should be reviewed where precise colour matching is important.

Product images may include optional accessories, finishes or components that are not included in the estimate unless specifically stated.

Final products and specifications will be identified in the written quotation.

11. MATERIAL AND INSTALLATION AVAILABILITY

The estimate does not reserve materials, colours, products, installers or installation dates.

Availability will be confirmed when the final quotation is prepared and again when the customer accepts the quotation.

Where a selected product is unavailable, we may offer a reasonable alternative.

The customer is not required to accept an alternative product or revised quotation.

12. FINAL WRITTEN QUOTATION

After the project details have been reviewed, we may provide a final written quotation setting out:

(a) the confirmed scope of work;

(b) products and materials;

(c) measurements and specifications;

(d) inclusions and exclusions;

(e) the final price;

(f) payment requirements;

(g) anticipated delivery or installation arrangements;

(h) the quotation validity period; and

(i) any additional terms applying to the project.

The customer should carefully review the final quotation before accepting it.

The final quotation will replace the online estimate if there is any difference between them.

The final quotation will also state the period during which the quoted price remains valid.

13. NO GUARANTEE OF APPROVAL

The issue of an estimate or final quotation does not guarantee that a local council, private certifier, engineer, body corporate, utility authority or other relevant party will approve the proposed project.

Approval decisions are made by the relevant authority or third party and are outside our control.

If approval requires a design change, additional work or additional products, we will provide a revised quotation before proceeding.

14. CUSTOMER DECISION

The customer is free to accept or decline any final quotation.

Submitting an estimate request does not require the customer to purchase products or installation services.

Any deposit, payment, cancellation or refund conditions will be clearly stated in the final quotation and applicable order terms before the customer agrees to proceed.

No installation work will be scheduled until the customer has accepted the final quotation and any required deposit has been received, unless otherwise agreed in writing.

15. AUSTRALIAN CONSUMER LAW

Our goods and services come with consumer guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

Where a provision of these terms is inconsistent with a non-excludable right, the non-excludable right will prevail and the provision will apply only to the maximum extent permitted by law.

16. CONTACT DETAILS

Legal Business Name: Sheffco Pty Ltd

Trading Name: D&C Patio Kits

ABN: 56 700 640 286

Website: www.dcpatiokits.com.au

Telephone: 1300 133 381

Email: orders@dcpatiokits.com.au

Business Address: Unit 3, 33 Expansion Street, Molendinar QLD 4214